Recently, I returned from the Institute for Challenging Disorganization’s (ICD) conference, held in Canada this year. Colleagues from around the globe gathered to learn, connect, and explore the latest ideas and research related to neurodivergence and people affected by chronic disorganization.

The conference covered a fascinating range of topics, including ADHD, decision-making, navigating life transitions, clutter, emotional labor, hoarding disorder, motivational interviewing, and communication.

I was thrilled to be part of the panel, “Cultivating Connection: Best Practices for Communication with Neurodivergent Clients,” alongside my wonderful colleagues. Sara Skillen moderated, and Leslie Josel and Elizabeth Brink were the other panelists.

Whenever I’m learning, I have one goal: to learn at least one new thing, discover one new resource, or deepen my connection with something I already know. Honestly, with that simple goal, I consistently come away with far more than one thing.

The ICD conference was no exception.

I’m excited to share some of my takeaways and how they expanded my thinking, reinforced what I already know, and will influence the virtual organizing work I do with clients.

What Expanded My Thinking About Virtual Organizing

Emotional Labor

In “The Art of the Invisible: Helping Neurodiverse Families Navigate the Emotional Labor Lifecycle,” presenters Regina Lark, PhD, CPO®, CPO-CD® and Leslie Josel, PCC, discussed how emotional labor, which is mostly invisible and disproportionately handled by moms, is “the exhausting work” and the “cognitive management of household systems.”

Navigating emotional labor, work that never ends, requires executive function (EF) skills that rely heavily on the prefrontal cortex. These include:

• Planning

• Focusing

• Remembering instructions

• Juggling multiple tasks

• Managing emotions

• Working memory

• Organizing

However, as many of my clients have experienced, EF skills can be especially challenging if you are highly stressed, have prefrontal cortex damage, or have conditions such as ADHD, autism, dyslexia, dyspraxia, or Tourette’s syndrome.

One of the biggest takeaways was distributing the emotional load through “radical delegation. Take perfection off the table. Delegate to someone else, even if they aren’t good at it.  Go for “good enough.”

This made me think differently about virtual organizing. When we work together, we’re not only organizing possessions or creating systems. We’re also considering the mental load behind those systems. What decisions are constantly being made? What is someone trying to remember? What are they managing for themselves or others? And what might be possible to let go of, share, or accept as “good enough”?

Life Transitions

We experience many life transitions. Professor and researcher Dr. Michelle Pannor Silver focused on four in her presentation, “Unpacking Identity: Navigating Later Life Transitions for Those with Organizational Challenges.” She discussed retirement, menopause, clutter, and prioritizing physical resilience.

Much of my work involves helping clients navigate transitions such as moving, starting a new job, divorce, birth, losing a loved one, and other life changes like those Dr. Silver discussed.

One takeaway came from the retirement section. Since our identities are often tied to our work, figuring out what comes next takes thought. Silver stressed the importance of creating “time and mental space to imagine retirement.” It’s not just about getting your finances in order. Take time to envision how you want your post-work life to feel and what you want it to be like. Include “sparking joy” activities.

Another idea that resonated was “recalibrating after loss.” In later years, loss can arrive in many forms, including changes in work status, moving from a familiar environment, changes in physical or cognitive abilities, and the loss of loved ones.

I am thinking differently about virtual organizing in the context of reimagining and recalibrating life. We go through periods when the organizational systems or patterns that used to work suddenly become ineffective. They no longer support who we are now. Virtual organizing sessions can be a wonderful way to work through these shifts and create systems and schedules that support who you are now.

“Decision-making is at the center of everything. It is a core part of being human.”

— Elizabeth Brink, PCC, PCNC®, SEP®

What Reinforced What I Already Know About Virtual Organizing

ADHD

Ari Tuckman, PsyD, MBA, presented “ADHD Can Make Organizing Psychologically Messy.” He emphasized that the ADHD challenge is “not the knowing, but the doing.” Challenges with activation, attention regulation, perfectionism, and time management can make it harder to start. You might know what to do, but these obstacles can make it challenging to get things done.

One question Tuckman suggested was, “What’s a realistic, sustainable goal that you’ll allow yourself to feel good about?” Emphasizing “realistic” and “sustainable” is central to my work with clients.

Tuckman shared many strategies that reinforced the tools and concepts I use with clients. They included:

• Time – Use analog clocks, alarms, and schedules to build time awareness and make time more visible.

• Fun – Make tasks less boring and more enjoyable through gamification or a playful spin.

• Clarify – Ask, “How important is ‘this’ relative to everything else?”

• Momentum – Do a “bit of something,” and always “hope for momentum.”

• Experiment – “Be willing to flounder, and be confused.”

• Decision-Making– If you are having difficulty choosing, flip a coin. It can clarify what you really want.

• Perfectionism – Focus on “good enough.”

These strategies reflect what I see every day in virtual organizing: knowing what to do and being able to do it aren’t always the same. Virtual organizing sessions can help clients identify what gets in the way, experiment with different approaches, and find strategies that are realistic and sustainable for them.

Decision-Making

Elizabeth Brink, PCC, PCNC®, SEP®, a neurodivergent-centered coach, educator, and trainer, presented “Decision-Making: Neurodivergence, Trauma, and Chronic Disorganization.” Brink stated, “Decision-making is at the center of everything. It is a core part of being human.”

Brink went on to say that “Decision-making is a special kind of hard for neurodivergent humans.” She also said that for neurodivergent people, “Overwhelm is a reasonable response to decision-making.”

When Brink said, “It’s a big deal how to help people make decisions,” I recognized how central nurturing decision-making skills and building agency are to my virtual organizing work. People reach out to me when they feel overwhelmed, and much of that overwhelm comes from difficulty making decisions.

Decision-making skills can be learned. Brink featured several skill-building strategies that align with how I support my clients in making decisions. They include:

• Empathy – Understand and appreciate what they may be feeling or experiencing, without judgment.

• Demystify – Learn how they make decisions, what’s worked well for them in the past, the process they’ve used, and how we can tweak or apply that process to current choices.

• Capacity – Be mindful of their capacity at that moment, normalize pauses, take breaks to avoid decision fatigue, and encourage a slower pace when needed.

Always Be Learning

Every conference leaves me with something to think about, but this one reminded me why I value learning so much. Sometimes a new idea changes how I approach my work. Other times, it gives me language for what I already know and see in my work with clients. Both are valuable.

I’m excited to bring these insights into my virtual organizing sessions and stay curious, experiment, and learn alongside my clients.

How Can I Help?

Do you feel overwhelmed, stuck, or disorganized? You don’t have to face it alone. I’m here to help! Get unstuck and make progress. Virtual organizing is an extraordinary path forward—with a local feel and a global reach.

Let’s talk! I’m easy to reach.

• Schedule a Discovery Call

• Fill out the Contact Form

• Email me at linda@ohsoorganized.com or

• Call 914-271-5673

Getting organized, making progress, and reaching your goals are doable, especially with support.

What happens when you have so many possibilities? Do you feel overwhelmed? Do you get stuck? Are you unable to make decisions or take action? It’s terrific to have options and know there are lots of possibilities. However, when the scope is too large, the choices can feel more like a burden than an inspiration.

Last week, I attended the ICD conference near Boston with over 100 organizing colleagues from around the globe. It felt amazing to be together in person again, be with my colleagues, and meet new friends. We learned from incredible experts during seven 90-minute sessions. It was wonderful, intense, and emotional. There were sessions about dementia, hoarding, neurodiversity, ADHD, anxiety, time management, and mindset.

By the end, my brain felt drippy, like a sponge that couldn’t absorb more liquid. Of course, I want to share everything I learned with you. As I sat to write this, I got overwhelmed by the options and possibilities. So, guess what? I’m dialing it back from my 16 pages of notes to share information from five of the sessions. I hope the ideas open up something for you- a new perspective, reframe, or possibility.

5 Powerful Ways Learning Encourages Possibilities

1. DEMENTIA | “I am who I am. I’m just different.”

Beth Nolan, PhD, the Director of Research and Policy for Teepa Snow’s Positive Approach to Care™ (PAC), said there are 100+ causes and types of dementia. One way to help is to understand while dementia “robs” the person of many things, they still have skills and strengths. Identify and focus on those.

My mom was diagnosed with vascular dementia in 2013 and passed away in 2021. While many of her abilities were compromised over those eight years, I was always inspired by what remained, like her ability to make music, play the piano, sing, and express love. She was still my mom, just different.

2. HOARDING | “Hoarding isn’t just a house problem. It’s a mental health problem.”

Dr. David Tolin, the Founder and Director of the Anxiety Disorders Center at the Institute for Living and Adjunct Professor of Psychiatry at Yale University School of Medicine, said Hoarding Disorder became a standalone diagnosis in the 2013 DSM-5. The hallmarks of the disorder are having difficulty discarding or parting with possessions and having a visible manifestation of clutter build up with the home no longer useable for its intended purpose.

For people with Hoarding Disorder, “Saving happens because tossing is distressing, not liberating or freeing.”

Dr. Tolin shared these statistics:

• The drive to acquire and save affects 2-5% of the population worldwide.

• Hoarding Disorder is twice as common as Obsessive Compulsive Disorder (OCD).

• Hoarding Disorder begins at a young age (6-16) and worsens with age. It does not get better on its own.

While Cognitive Behavioral Therapy (CBT) is one of the most successful treatment methods for Hoarding Disorder, it is not 100% effective. Through continuing research, Dr. Tolin is committed to better understanding the psychology and biology of hoarding behavior and discovering ways to boost CBT’s efficacy.

“Saving happens because tossing is distressing, not liberating or freeing.”

— Dr. David Tolin

3. NEURODIVERSITY | “The value of life can’t and shouldn’t be based on productivity. It leaves a lot of people out.”

Devon Price, PhD, a social psychologist, professor, researcher, author, and proud Autistic person, was diagnosed with autism after finishing his PhD and experiencing “autistic burnout.”

Some of autism’s distinguishing characteristics include sensory input challenges, such as loud sounds and eye contact, which are painful. Processing is slower, but it’s a strength because they catch small details and are more detail-oriented. However, because the world moves fast, it doesn’t support how they process, so they feel more disabled.

Devon prefers identity-first language- “autistic person,” “autistic,” and “disabled person.” He said to avoid “differently abled” or “special needs.”

4. ADHD | “Successful ADHD women look successful on the outside and feel inadequate on the inside.”

Linda Roggli, PCC, creator of the ADHD Palooza series, a Professional Certified Coach, and author and founder of the A-D-Diva Network for ADHD women 40-and-better said she has an “ADHD brain.” 

The ADHD inattentive type is most prevalent in women. Some distinguishing factors include a busy brain, low energy, high worry, inability to concentrate, being distracted by one’s thoughts, daydreaming, difficulty following through and prioritizing, misplacing things, being talkative, impatient, having low self-esteem, not having great a working memory, making impulsive decisions, and feeling restless.

Roggli said understanding the impact of hormones on women with ADHD is essential. The brain works better with more estrogen. Estrogen affects dopamine. The ADHD brain lacks dopamine. Menopause decreases estrogen by 50% and keeps getting lower.

Most women with ADHD have comorbid conditions or “sidecars.” They include:

• 30-40% - 1 Depressive episode

• 50% - Learning differences

• 10-20% Bipolar

• 30% OCD

• Up to 50% - Addictions

5. ANXIETY | “The more you care, the more you worry. Anxiety means I care. You can’t teach people not to care. You can only teach how to manage anxiety.”

Dr. Alicia Clark, a psychologist and author of Hack Your Anxiety, said 40% of people experience persistent stress, and only 36% get help. She also said:

• Women suffer from anxiety 1.6 times more than men.

• Post-pandemic, anxiety and depression increased by three times.

• The visual distraction of clutter increases cognitive overload and decreases working memory.

Anxiety shows up in the “emotional landscape” of the organizing work we do with our clients. These can appear as fear of change, failure, facing emotional memory of things, letting go, and making mistakes.

Dr. Clark described four forms of anxiety – Whisper, Chatter, Nagging, and Yelling. She explained they are not all bad. Chatter anxiety is referred to as “good stress.” You can reframe anxiety and recognize that it drives motivation. She suggests using “anxiety to change what is in your control,” focusing on progress, reframing setbacks as part of the growth process, and getting adequate sleep.

Possibilities open up when we understand more about our psychological, emotional, and biological states. I was deeply moved by the presenters, the stories and insights they shared, and how they connected to many of my clients. It is a privilege to be part of their journey. I have the utmost respect and admiration for my clients’ determination and how they face their challenges.

What possibilities appeared for you? Did you discover any surprises? I’d love to hear your thoughts. I invite you to join the conversation.